Legal
Terms of Use
Effective January 1, 2026
These Terms of Use ("Terms") govern your access to and use of the website, online booking tools, and services provided by Salon Thrive ("we," "us," or "our"), located at 235 Town Center Pkwy STE. N, Santee, CA 92071. By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1. Use of the Website
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use of the site. Prohibited behavior includes harassment, transmitting harmful content, attempting unauthorized access, and any activity that disrupts site functionality.
2. Appointments, Cancellations, and No-Shows
- We ask that you provide at least 24 hours' notice to cancel or reschedule an appointment.
- Late cancellations (less than 24 hours' notice) or no-shows may be subject to a fee equal to a percentage of the scheduled service.
- We reserve the right to require a deposit or card on file to secure certain appointments, including bridal and large color services.
- Arriving more than 15 minutes late may require us to shorten or reschedule your service.
3. Services and Satisfaction
We are committed to your satisfaction. If you are not happy with your service, please contact us within seven (7) days of your appointment and we will work with you to make it right. Refunds on services are generally not provided; redos at our discretion may be offered free of charge. Retail products may be returned, unused, within 14 days of purchase with receipt.
4. Booth Rental Applications
Information submitted through our Rent a Booth application is used solely to evaluate licensed professionals interested in renting space at Salon Thrive. Submission of an application does not constitute an offer of tenancy, and any rental relationship is governed by a separate written agreement.
5. Intellectual Property
All content on this website — including text, images, logos, graphics, and design — is the property of Salon Thrive or its licensors and is protected by United States and international copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our prior written consent.
6. User Submissions
By submitting content (such as messages, reviews, or photos) to us or our platforms, you grant Salon Thrive a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content in connection with our business and marketing.
7. Disclaimer of Warranties
The website and services are provided on an "as is" and "as available" basis without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be uninterrupted, error-free, or free of harmful components.
8. Limitation of Liability
To the fullest extent permitted by California law, Salon Thrive shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or services. Our total liability for any claim shall not exceed the amount you paid us for the service giving rise to the claim.
9. Indemnification
You agree to indemnify, defend, and hold harmless Salon Thrive and its owners, employees, and contractors from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your breach of these Terms or your misuse of the website or services.
10. Governing Law and Venue
These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles. You agree that any dispute arising under these Terms shall be brought exclusively in the state or federal courts located in San Diego County, California, and you consent to the personal jurisdiction of those courts.
11. Changes to These Terms
We may update these Terms from time to time. Continued use of the website following any changes constitutes acceptance of the revised Terms. The "Effective" date at the top of this page indicates the most recent revision.
12. Contact Us
For questions about these Terms, contact:
Salon Thrive235 Town Center Pkwy STE. N
Santee, CA 92071
(619) 258-2784